Frequently Asked Questions
Have questions? We've got some answers.
Can't find the answer to your question? Please send us your question using this form.
How to become a member/sign up on our website
Some portions of our website require you to become a site member/sign up/register before gaining access. It's free to sign up! To sign up, click on 'Log In' to the right of the menu at the top of the page. Click on 'Sign Up' then enter all the requested information, check the box to indicate your acknowledgment of the SNO Terms and Conditions, optionally uncheck the box to not receive news and announcements from us. Please verify all your information (especially your email address) then click the 'Sign up' button - you will receive an email from 'Seasoned Not Old Interpreters, LLC ' with a 6-digit code - enter it in the box in the middle of the 'Confirm your email' dialog box then click the 'Confirm & Sign Up' button to continue - this serves two purposes: it protects your email address and ensures that we have your correct email address - unfortunately, if you mistyped your email address, you'll need to click the 'X' to close the verification code popup and start over (we'll fix this to go back to the sign up form if we can).
What should I do to have the best experience participating via Zoom?
We've prepared a step-by-step how-to guide for you. Please review the How-to Zoom guide here.
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Do I have to watch a recorded session in one sitting or can I watch part then come back to it later?
You can watch any recording in installments, however, the video player won't remember your position. When you take a break, make a note of where you are (the time/position should be visible when the cursor is over the video). When you return to watch more/the rest, you can drag the slider to resume where you left off.